Waitrose makes employment reversal over rejected autistic staff member

Tom Boyd stacked shelves at his local Waitrose for four years on a voluntary basis before being initially turned down for paid work
Tom Boyd worked at his neighborhood Waitrose for several years on a unpaid basis before being first refused for compensated employment

Waitrose has changed its decision not to provide a paying position to an neurodivergent person after initially saying he had to discontinue working at the store where he had worked unpaid for four years.

During the summer, Tom's mother asked whether her adult child Tom Boyd could be provided a position at the retail establishment in Cheadle Hulme, but her application was eventually rejected by the company's corporate office.

Recently, rival chain the grocery chain announced it wanted to offer Tom compensated work at its local branch.

Addressing the company's change of position, Frances stated: "We are going to evaluate the situation and decide whether it is in Tom's best interests to resume working... and are having additional conversations with Waitrose."

'Conducting an inquiry'

A official for Waitrose said: "We'd like to welcome Tom back, in compensated work, and are requesting assistance from his relatives and the non-profit to make this happen."

"We hope to see him back with us shortly."

"We care deeply about supporting workers into the workplace who might usually not be offered opportunities."

"Therefore, we warmly welcomed Tom and his support worker into our local store to learn the ropes and develop his abilities."

"We have policies in place to enable volunteering, and are reviewing the situation in this instance."

Frances Boyd wants to discern what is the best offer for her son
Frances Boyd wants to discern what is the best offer for her son

Frances explained she had been "deeply moved" by how the public had reacted to her talking about her child's situation.

The young man, who has specific communication needs, was commended for his dedication by store leadership.

"He gave extensive time of his energy solely because he sought inclusion, make a difference, and make a difference," commented his mum.

Frances commended and appreciated employees at the Manchester branch for helping him, noting: "They welcomed him and were absolutely brilliant."

"I feel he was just flying under the radar - everything was working well until it reached corporate level."

The family have been supported by regional leader the mayor.

He wrote on social media that Tom had received "completely unacceptable" management and vowed to "support him to secure alternative employment that works".

The official stated the local government body "strongly urges every business - such as Waitrose - to participate to our newly established inclusion initiative".

Speaking with the parent, who broke the news of the employment opportunity on BBC Radio Manchester, the public figure said: "Good on you for bringing attention because we require a huge awareness campaign here."

She consented to his invitation to serve as a representative for the program.

Tracy Rodriguez
Tracy Rodriguez

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